Client Welcome Kit

• Up to five pages: home, about, services, service areas and contact
• Template-based design personalised with your branding
• Responsive layouts for phones, tablets and desktops
• Hosting, SSL and one available standard .co.uk domain
• Enquiry form and WhatsApp contact button
• Initial basic on-page SEO: headings, page titles and descriptions
• One small content update each month

Delivery and fulfilment: Complete your brief in My Solutions after payment. We review the included pages and content, then agree a production schedule with you. You receive a preview to review before publication. Hosting starts when the site is published. Payment starts a website project; it does not mean a finished website already exists. Bespoke applications, copywriting projects and major redesigns are outside this package.

Cancellation and changes: No minimum commitment. Recurring services renew at the interval shown in your investment summary. You can request cancellation in My Solutions at any time; it takes effect at the end of the current paid billing period and stops the next renewal. Service changes and refund requests are handled under Cristal’s Terms of Use and any rights that apply to your purchase.

Website and content ownership: You keep ownership of your business identity and the content you supply. Your website uses a Cristal template and is hosted while the website subscription is active. Original and third-party components retain their respective licences. Contact us to arrange a content export and domain transfer if you leave; the export format and any third-party requirements are confirmed before handover.

Domain arrangements: One available standard .co.uk domain and its standard renewal are included while the website subscription is active. We check availability and confirm the registrant details with you before registration. Existing domains remain yours. Premium domains and additional domains are not included. On cancellation, we help arrange transfer to your chosen registrar; future domain renewal and hosting are your responsibility.

No minimum commitment.

Included deliverables: 5

• One personalised logo concept for one cleaning business
• Two rounds of refinements to your chosen concept
• Final SVG, transparent PNG and JPG files, plus a square social-profile version
• Light and dark versions of the final approved logo

Delivery and fulfilment: After confirmed payment, complete your design brief in My Solutions. We review it and confirm a first-draft date before work starts. Review one concept and request up to two rounds of refinements to that concept. Once approved, download the final files privately in My Solutions. Additional concepts, full brand guidelines, printed materials and trademark searches are not included.

Cancellation and changes: One-time design service with no subscription or automatic renewal. Contact support before work starts to request cancellation. Refund requests are assessed against the work completed, Cristal’s Terms of Use and applicable rights.

Website and content ownership: After full payment and approval, you may use the final logo for your business marketing and supply the SVG to your printer or designer. We identify any third-party fonts or components and their licences at handover. Unused concepts remain with their creator. Trademark clearance and registration are not included.

No minimum commitment.

1 logo concept · 2 revision rounds

• 30 editable square Canva pages for cleaning-business social posts
• Your supplied, verified buyer-facing Canva template link
• Personalise wording, colours, contact details and service areas in Canva
• Six genuine sample pages shown before purchase
• PDF quick-start guide and protected access in My Solutions
• Canva account required; optional paid Canva features depend on your account

Delivery and fulfilment: After payment, our team will review your order and send your files or template link through My Solutions. These files are not available for immediate download. We will confirm the delivery schedule with you.

Cancellation and changes: A one-time digital purchase with no automatic renewal. Downloads are unlocked after Stripe confirms payment. Contact Cristal support about delivery or technical issues and any refund request; the Terms of Use and applicable purchase rights remain in effect.

Website and content ownership: Use the guide and editable files within your own business. You may adapt supplied client-facing worksheets for your own customers. Do not resell or redistribute the original digital product or protected template link. Your business information remains yours.

No minimum commitment.

30 Canva pages · protected template link

A Canva account is required to edit these templates.

• Eight standard cleaning-business post designs each month
• A matching caption for every post
• Monthly delivery folders in your private My Solutions area
• Content to download and publish on your own accounts
• Available on its own or with a website
• Add tailoring to personalise those same eight posts

Delivery and fulfilment: After payment, complete the brief in My Solutions. We agree your content delivery date, then publish eight standard post designs and their captions to your private delivery folder for each paid month. New delivery periods are created only for confirmed paid coverage. Publishing to your social accounts is not included.

Cancellation and changes: No minimum commitment. Recurring services renew at the interval shown in your investment summary. You can request cancellation in My Solutions at any time; it takes effect at the end of the current paid billing period and stops the next renewal. Service changes and refund requests are handled under Cristal’s Terms of Use and any rights that apply to your purchase.

No minimum commitment.

Included deliverables: 8

• 24-page original PDF with a purpose-built illustrated cover
• Practical guidance on local profiles, enquiry pages and useful social posts
• Quotation, follow-up and review-request examples
• Seven-day setup plan and thirty-day action plan
• Printable worksheets and a CSV enquiry tracker
• Official Google and ICO references; English-language edition

Delivery and fulfilment: Download the PDF directly from My Solutions after confirmed payment, or download the ZIP containing the PDF, CSV enquiry tracker and usage licence. Three sample pages are shown before purchase. No coaching or done-for-you marketing is included.

Cancellation and changes: A one-time digital purchase with no automatic renewal. Downloads are unlocked after Stripe confirms payment. Contact Cristal support about delivery or technical issues and any refund request; the Terms of Use and applicable purchase rights remain in effect.

Website and content ownership: Use the guide and editable files within your own business. You may adapt supplied client-facing worksheets for your own customers. Do not resell or redistribute the original digital product or protected template link. Your business information remains yours.

No minimum commitment.

24-page PDF · CSV enquiry tracker

• 24 message starters covering enquiries, scope, quotations and follow-up
• 15-page PDF with practical use notes for each message
• Editable DOCX message library and quotation outline
• CSV enquiry tracker with next-action fields
• Booking, post-visit and neutral review-request examples
• English-language templates for your own business; no automatic messaging

Delivery and fulfilment: After confirmed payment, download the PDF directly or the ZIP containing the PDF, editable DOCX, CSV tracker and usage licence from My Solutions. The templates do not send messages or create a customer contract automatically.

Cancellation and changes: A one-time digital purchase with no automatic renewal. Downloads are unlocked after Stripe confirms payment. Contact Cristal support about delivery or technical issues and any refund request; the Terms of Use and applicable purchase rights remain in effect.

Website and content ownership: Use the guide and editable files within your own business. You may adapt supplied client-facing worksheets for your own customers. Do not resell or redistribute the original digital product or protected template link. Your business information remains yours.

No minimum commitment.

15-page PDF · editable DOCX · CSV

• Macro-free XLSX calculator with editable cost and margin inputs
• Automatic quotation, included-cost and effective-hour calculations
• Scenario comparison sheet and editable quotation outline
• Input validation and clearly marked sample figures
• Eight-page PDF explaining margin versus markup and a worked example
• GBP examples; applicable tax is handled separately, not assumed

Delivery and fulfilment: After confirmed payment, download the ZIP containing the XLSX calculator, eight-page PDF guide and licence from My Solutions. The guide is also available as a separate PDF. Requires a compatible spreadsheet application; check formulas after importing into another application.

Cancellation and changes: A one-time digital purchase with no automatic renewal. Downloads are unlocked after Stripe confirms payment. Contact Cristal support about delivery or technical issues and any refund request; the Terms of Use and applicable purchase rights remain in effect.

Website and content ownership: Use the guide and editable files within your own business. You may adapt supplied client-facing worksheets for your own customers. Do not resell or redistribute the original digital product or protected template link. Your business information remains yours.

No minimum commitment.

XLSX calculator · 8-page PDF guide