Website Payment Collection
Your customers. Your payment account.
Make customer payments part of your website journey. We connect an agreed payment option to your own business payment account, with processing charges explained separately.
Requires: Cleaning Business Website
Personalise my package
Pay securely to place your order. After payment, our team will contact you using the details provided to confirm your brief, requirements and delivery schedule.
- Give customers a convenient way to pay
- Keep your business’s payment account separate from Cristal
- Agree the payment flow before it goes live
Build your package
Three small steps. One clear investment. Add or remove services whenever you like before you confirm.
What is included
- Integration with an agreed supported payment provider
- Customer payments go to your own business payment account
- A mobile-friendly payment journey on your website
- External processing charges are separate from this service
- Requires an active Cleaning Business Website service
Delivery and fulfilment
Tell us which payment provider your business uses. We confirm a supported integration, the payment flow and external processing charges before implementation, then test the agreed journey with you. You must hold and maintain your own eligible merchant account. Your customers’ cleaning payments are not routed through Cristal’s shop merchant account. Do not send passwords, secret API keys or card details in the onboarding form.
Your business details
Business name, logo, colours, contact details, services, service areas, existing domain and social links.
A little clarity before you choose.
Straightforward answers, so you know what you’re getting and what happens next.
Does Cristal receive my customers’ cleaning payments?+
No. The integration uses your own business payment account. Cristal’s shop checkout is separate.
Are payment-processing charges included?+
No. Your payment provider charges its own processing or account fees. We confirm the supported provider and explain these separately before implementation.
Cancellation and changes+
No minimum commitment. Recurring services renew at the interval shown in your investment summary. You can request cancellation in My Solutions at any time; it takes effect at the end of the current paid billing period and stops the next renewal. Service changes and refund requests are handled under Cristal’s Terms of Use and any rights that apply to your purchase.